FAQs

1) what are your opening times?
We are open every day except Thursday & Sunday. Our hours are 10-5. Contact us if you need to work around these hours.

2) do you need to book an appointment?

Normally through the week appointments aren’t necessary. However due to the current situation we ask you call before coming to the store, as we need to manage who is in the shop. Saturdays are appointment only to be booked in advance, as this is our busiest day.

3) do you have a late night?

Extended opening and late nights can be arranged. Get in touch and we will be as flexible as possible.

4) are the suits made to measure?

We have two ranges of suits to buy by Cavani and Marc Darcy . We can arrange minor alterations ( this is an additional cost). This will ensure your suit will be best fit possible.

we are also extremely proud to offer bespoke made to measure by the outstanding www.alexander-rose.net

5) I’m getting married. What do I need to do to order suits?

Firstly Congratulations. Give us a call and we will make you an appointment. You will come in store to look at the suits available. Once you have made your choice, you will be measured. We may then need to book in extra party members for measuring.
Please allow time for this. A measure usually takes approx 15 minutes per person, however choosing the perfect suit can take longer, we will make your appointment time accordingly.

6) how long does an order take?

We have some items in store. Our main range will take approximately 7-10 days to arrive in store once all measures have been completed.
Our hire wear takes a minimum of 3 weeks once the order is processed. If in doubt of times scales, please get in touch.
However our best advice is as soon as you have a date for any event, get booked in.

7) what if the suit doesn’t fit?

We take time to accurately measure at the time of ordering, or nearer your date, if you place your order in advance. We will advise on what is best for each circumstance.
Hire wear can be exchanged ( if time allows) should you change shape, but there is a fee for each item.
If your event or wedding is some time away but you want to order now. This is not a problem, we will hold off the final measures until nearer the date.